Daily Mahj/Support
How can we help?
We’re a small studio and we read every message. We respond as soon as we can — timing can vary depending on volume.
Contact
Email us anytime. Include your device model and iOS version when reporting a bug, and the date of the puzzle if it is about a specific round.
support@samships.appCommon questions
Email the address listed on this page. We are a small studio, we read every message, and we respond as soon as we can. Response times vary with volume.
Game progress is stored on your device, so reinstalling the app, clearing its storage, or moving to a new phone can reset it. Email support with your device model and roughly when the data disappeared and we will help where we can.
Deleting the app generally removes ordinary local game data, subject to Apple backup and system behavior. If you created an optional account for Friends, delete it in the app under Settings → Account → Delete Account, or follow the Data Deletion instructions linked on this page.
Daily Mahj Pro is sold through the App Store. Manage, cancel, or check renewal in iOS Settings → Apple Account → Subscriptions. After reinstalling, use Restore Purchases in the app. Refunds are handled by Apple under Apple’s policies.
Email support with your device model, iOS version, and a short description of what happened. Screenshots help when something looks wrong on screen.
Privacy and deletion
Game progress lives on your device, so deleting the app clears it. If you created an optional account for Friends, you can delete it in-app or follow our instructions for a verified server-side deletion request.